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Knowing Your Mattress Warranty

When purchasing a new mattress, the conditions of the warranty should be one of your primary considerations. Warranties are designed to protect consumers against product defects. How long is the warranty valid? What are the prorated and non-prorated terms? Some customers may remark that mattress warranties are never honored, and there is no point. Others don’t even realize that mattresses come with warranties!  We’ll provide some basic information about what warranties are and what they are designed to do.

What does a warranty cover?

A mattress warranty covers physical defects in a mattress and the specifics will depend on the mattress/manufacturer. You’ll want to address any questions with the store first, then go to the manufacturer. The most common problem is sagging. If a mattress sags beyond a certain threshold when nobody is on it, that is a warranty issue. This threshold is 1.5 inches for most manufacturers, though it’s 3/4th of an inch for others. This sag is usually measured by putting a string or other straight line across the surface of the mattress, and then measuring from the string to the bottom of the sag with a ruler. Mattress warranties also usually cover coils breaking or popping out of the side, the foams up top bunching up, the seams coming out of the mattress, the boxspring breaking, or any other physical defect.

What does a warranty not cover?

Mattress warranties do NOT cover against comfort issues. If your mattress feels a bit lumpy, or it doesn’t support you properly, or it causes pressure to your body, you are out of luck. This is one reason some people claim that warranties aren’t honored. Warranties only cover structural problems, not a product that doesn’t maintain its comfort over time.

What can void the warranty?

Stains – If a mattress is stained, the warranty is void. This even goes for problems in which the stain obviously didn’t cause the sag.

Removing the law tag – The law tag is the tag on the back of the mattress that says “do not remove under penalty of law.” The “law” part only refers to the mattress retailer and manufacturer. The end-user is free to remove it whenever he or she wants, but this voids the warranty. There is no proof it’s the same mattress that you ordered.

Improper support – You need proper support under your mattress. The most common is the matching box spring on top of a metal frame with a center support bar. Using an old boxspring will almost always void the warranty. Depending on the manufacturer, so will placing your mattress on the floor. If you don’t want a new boxspring, consider getting a platform bed with either a solid surface or slats which are very close together. If you use a frame, be sure that it has a center support bar with at least one leg going from the bar to the ground.

Remember, you’ll want to properly take care of your mattress not only for the warranty but also to protect your investment.Be sure to keep it properly supported by the correct frame or platform bed as well as protected with a mattress cover. BoxDrop Corpus Christi offers all of these items in their inventory and more at prices that will surely fit into your budget. Call us at (361) 876-4445 to set up a consultation with our friendly staff located at 1251 Nile Drive, Corpus Christi, Texas and let us get you on your way to your best night’s sleep yet.

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Mattress Facts You Should Know

On average, humans spend one-third of their lives asleep. With so much of our time spent resting, it’s easy to see how mattresses would have an enormous effect on our health and well-being. You’ve seen some mattress myths debunked, now read on to see some mattress facts!

The most common style of mattress is the least liked

Innerspring mattresses are sold the most, accounting for an estimated 80% of mattress sales. According to SleepLikeTheDead.com, they also have the lowest overall satisfaction ratings due to due mainly to below-average longevity and long-term comfort potential. They find that only 63% of innerspring mattress owners report being satisfied, compared to around 80% of memory foam and latex owners. Specialty mattresses made of memory foam and latex (such as the Sapphire Sleep and Simmons Beautyrest) are seeing continual growth in customer satisfaction.

All mattresses must be flameproof

In 2007, it became federal law that all mattresses must meet flammability guidelines in order to be sold in the United States. All mattresses sold in the U.S. must be able to withstand an open flame for at least 30 seconds before catching fire (please don’t test this at home!) The law was enacted to reduce mattress fires due to unattended cigarettes, candles, and other dangers. The Consumer Products Safety Commission estimates that mattresses meeting these requirements can save up to 270 lives and 1330 injuries per year.

You share your bed with creepy crawlies

If your mattress is more than seven years old, you are sharing it with millions of dust mites, their droppings, and insect parts. Dust mites live almost anywhere where there are fabrics and carpets. Their number is increased in more humid environments and places where there are people and pets; while not harmful, they can exacerbate asthma and allergies. To help combat this, it is recommended to get a mattress protector and wash your sheets regularly in hot water.

It might be healthier NOT to make your bed

As if your kids needed a reason not to make their beds in the morning! Scientists believe that an atmosphere of open-air exposure versus warm and cozy darkness is more likely to keep the dust mites away.  A study out of Kingston University found that bugs cannot survive in the warm, dry conditions found in an unmade bed.

Your mattress may be the reason for back pain

The American Chiropractic Association currently estimates that close to thirty-one million Americans experience some form of back pain at any given time. An old or low-quality mattress can be a big contributor to this problem. This is due to the fact that a mattress lacking in back support reinforces poor sleeping posture, strains muscles and does not help keep the spine in proper alignment – all of which can increase low back pain. A good quality mattress should provide support for the natural curves and alignment of the spine. The right amount of back support also helps avoid muscle soreness in the morning.

Call us at (361) 876-4445 to set up a consultation appointment with our knowledgeable staff in-store located at 1251 Nile Drive, Corpus Christi, Texas. The BoxDrop Corpus Christi team has over a decade of experience in the industry and offers some of the best customer service in the Coastal Bend. Inventory includes items such as adjustable bases, platforms, box springs, headboards, pillows, and protectors for all of your shopping needs. Come see for yourself how we offer the most affordable mattresses in the Coastal Bend!


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Mattress Myths

Buying a new mattress is a lot like buying car insurance. Comparing features and prices from brand to brand is challenging because there are so many variables, and different stores may even carry the same mattresses under different names. Innerspring, latex, hybrid, pillow-top or plush – the combinations of what’s inside your mattress are endless. And because buying a new bed isn’t a frequent purchase, the learning curve can be painful. Before hitting the mattress stores, take some time to do a little research and separate the facts from the myths. Read below for some common misconceptions.

Mattresses cannot be cleaned

Mattresses can and should be cleaned with a vacuum at the very least. This will help remove any loose dirt and dust.  Protect it from moisture and stains by covering it with a mattress cover before putting the sheets on, as well as washing the mattress pad every few weeks. BoxDrop Corpus Christi provides accessories like these and more to help protect your investment.

It’s against the law to remove the tag on your mattress

It’s only against the law to remove the tag prior to the sale and delivery of a pillow or mattress to the final consumer. Once you’ve bought the mattress and it’s in your home, you can do whatever you want with it. With that being said. if you ever need to file a warranty claim, the tag needs to be attached to the mattress because it contains critical information that will help the manufacturer process your claim.

All memory foam mattresses sleep hot

In order for memory foam to work properly, it has to mold to your body using the heat coming off of you. The level of heat can cause you to feel like you’re encased in it, leaving you sweaty and uncomfortable. However, memory foam mattresses are now made featuring items like gel and cooling technology. The correct foundation can also help allow air to circulate through your mattress. Sapphire Sleep options at BoxDrop get high marks from customers in providing a comfortable sleeping experience.

You should replace your mattress every 8 years

The Better Sleep Council recommends replacing your mattress every 7-10 years, depending on comfort and support. The truth is that the life of a mattress varies, which depends on how you take care of it, how you sleep on it and how often you rotate and/or flip it if it’s double-sided to prevent dips and sagging. You’ll know when it’s time to shop for a new mattress based on how rested you feel when you wake up.

Firm mattresses are the best

In order to minimize pain and discomfort and help your body relax into a regenerative sleep, you need a mattress that conforms to your sleeping positions while supporting all areas of the body. Health concerns should be kept in mind too when choosing the softness or firmness level of your mattress. If you are unsure, the staff at BoxDrop can help you choose the correct mattress for your best night’s sleep.

  • Soft mattresses conform better to your shape and would be an ideal choice for side sleepers, as they conform to cushion your shoulders, hips, and better align your spine while on your side.
  • Medium mattresses will prevent your hips and pelvis from sinking lower than your shoulders and creating an unnatural curve in the spine. A medium mattress tends to deliver equally on comfort and support while alleviating pressure point pains in most people.
  • Firm mattresses will provide more support for heavyweight sleepers by offering a more stable and even sleeping surface.

Schedule your consultation with the crew at BoxDrop Corpus Christi and we can advise you on the correct maintenance of your mattress, what level of firmness and features would work for you and more. Contact us today at (361) 876-4445 to set up a consultation appointment to test our inventory or drop in and see us at 1251 Nile Drive, Corpus Christi, Texas.

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What Mattresses Are Made Of

Have you ever wondered what your mattress is made of? As we’ve noted, there are several layers and components that go into making your bed (and part of the reason it’s such a big investment.) Although this is hard to pin down due to manufacturers being secretive about the making of their products, there are the typical ingredients that go into creating a mattress. Read below for a brief overview of various materials that go into making a mattress, so the next time you walk into a mattress store you know exactly what you’re looking for and what some of those terms mean.

Common Mattress Materials

  • Foam provides a soft, movement-absorbing material that helps with temperature regulation and pressure point relief. Some common types of foam include memory foam, gel memory foam, polyurethane foam, and viscoelastic foam (also known as “rebounded foam”).
  • Polyester batting is used as a filling in pillowtop mattresses and mattress covers.
  • Adhesives are used in mattresses to bond layers, materials, and seams together for the perfect fit. Quilting is often used in combination with adhesives to further strengthen the bond between layers.
  • Flame retardants are found in all mattresses sold in the United States due to flammability laws for fire resistance.

Innerspring Mattress

Innerspring mattresses are the most common style of mattress and come in two different systems: open coil or individually pocketed springs. Innerspring mattresses usually have at least three layers. These include the spring system, the cushioning layer (there may be more than one) and the outer. The outer quilting is typically made of traditional cotton fabric blends that give each mattress a unique look, fitted with steel coil springs for firm base support. The tighter the cover, the firmer the bed will feel. The number of coils doesn’t always amount to the same level of comfort from one mattress to the next but plays a role in reducing motion transfer and offering support. Lower numbers are typically indicative of a thicker coil, and a thicker coil means a firmer mattress. One of the main aspects that should be considered in a coil or innerspring mattress is the coil construction, and there are four primary types you’re likely to face as you shop. From least expensive to most expensive: Continuous Coils, Bonnell, Offset, and Marshall or Pocket coils.

Memory Foam

These mattresses are known for lush layers of memory foam and polyurethane material which conform to your body. Memory foam is known for its ability to conform comfortably to the body, relieve pressure, and soften with heat or under pressure. A newer addition to the memory foam family is gel memory foam which acts as a phase-changing material (PCM), which is utilized in the Sapphire Sleep collection. Typical memory foam mattresses are known to trap body heat and may also contain toxic chemicals like formaldehyde and isocyanates, which is why BoxDrop offers CertiPUR-US® products. Most memory foam comfort layers are available in 1.5 to 6 inches. It is recommended that memory foam be a few inches thick or the thinnest possible needed for pressure relief. Thin memory foam layers can work with other comfort or support layers to prevent heavier parts of the body from sinking down too far. There are three levels of density: low, medium, and high. Pricing corresponds with the density levels with low-density mattresses being the least expensive and high-density mattresses being the most expensive.

High-density memory foam (around 5 to 6 pounds per cubic foot or higher) is usually considered to be the highest in quality, the most durable, and the softest.

Hybrid Mattresses

Hybrid beds are among the latest options on the market for better sleep thanks to the great benefits they offer. Specifically, they combine a 50/50 ratio of coils with memory foam to offer the best of both worlds, plus personalized materials that are going to work together to help you get a good night’s sleep. The coils offer support, while memory foam and gel memory foam layers conform to posture and regulate body temperature. Cotton fabric blends are added to protect the bed.

The staff at BoxDrop will always strive to make sure you take home the best mattress option for you. BoxDrop Corpus Christi focuses on low overhead to save you up to 40-70% off the Big Box retail stores; support your local and veteran-owned mattress store by calling 361-876-4445  to set up a consultation appointment. Or stop by and see us at 1251 Nile Drive, located next to Party Ventures, Pottery Painting Pleasures, and Tropical Hookah Lounge.

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Why You Need a Mattress Protector

Properly caring for your mattress is important, not only to extend the life of your mattress but also to protect your investment. We’ve previously discussed tips on maintenance, but let’s take that one step further and look at what they can do and a few reasons why a mattress protector specifically is a good idea.

Help keep your mattress clean

Many people will automatically associate a mattress protector with wetting the bed and decide they don’t need it. If you think about it though, human bodies are pretty gross. We produce oil from our skin. We all perspire at night. We all shed dead skin. Some of us wear makeup. That doesn’t even include other “activities” that may leave wet spots or an accident if someone happens to get sick. All of these can soak through your sheets and into the mattress; once a little gets in, it can be impossible to get it back out and can provide a breeding ground for more gross things like mold.

Help protect the warranty

If a mattress is stained, the warranty is void. Even if the stain has nothing to do with the warranty issue, it still voids the warranty. Stained mattresses are unsanitary, and no company wants to return those to the warehouse for a warranty claim.

Keeps your mattress feeling “like new” for longer

Perspiration (or any moisture, like spilling a drink) will wear down the foams in the mattress, shortening the life of your mattress. Think of it as a kitchen sponge after too many uses. Even if only a little moisture gets through, after years of every night use that adds up. You will need to replace your mattress more quickly without the protector.

Helps prevent dust mite allergies from acting up

Dust mite allergies are very common and can lead to issues such as sneezing, runny nose, wheezing, and shortness of breath. A protector can be more easily removed from your mattress and cleaned, leaving less dead skin available for dust mites to feed on. This will also help keep down the amount of dirt, dust, and insect parts your bed may accumulate.

Defense against bed bugs

As if the idea of dust mites aren’t enough, there is also the possibility of bed bugs to think about. There is no guaranteed way to completely prevent bed bugs due to their method of travel, but a mattress protector can help. A properly designed encasement can keep bed bugs from getting into the mattress or box spring. They can only get on the surface of the encasement where they are easy to spot and remove.

BoxDrop Corpus Christi offers protective covers as well as some of the most affordable mattresses in Corpus Christi in the event you find yourself needing a new mattress.  Call us at (361) 876-4445 to set up a consultation with our supportive staff or visit us during regular business hours in-store located at 1251 Nile Drive, Corpus Christi, Texas.